Posted: Dec 17 2010 at 6:10pm | IP Logged

Thanks FrontierGuy. So I picked up my truck today. The dealer said they told the Nissan representative the clutch needed to be replaced and the flywheel was fine. There was no speculation on their part as to why the clutch failed. Then that was the end of the conversation.

Indeed it wasn't the dealer, it was the regional representative that cited the reason that offended me. I'm sure it wasn't her intention to upset me either. She was probably just sitting in her cubicle reading it off a computer screen.

I realize that a clutch is a wear and tear item on any vehicle but when I purchased the vehicle brand new 2/3 of the clutch had no reisitance and the bottom 1/3 took a significant amount of pressure. I realized that not all Nissans have the clutch I had after driving my parent's 09' 4 years later.

The dealership did everything right. I also need to clarify that a Nissan dealership in Colorado refused to run the oil samples on the 09. The Wyoming Dealership that replaced my clutch and fixed my recalls gladly took them, and even fixed the sensor for the drivers side air bag free of charge.

I love my truck. I'm a firefighter and I have lived in this truck since I bought it. My first car was a Mazda and had over 100k on the original clutch as well frontierguy, so I was shocked to see this truck's clutch fail so fast. I was just making light of all the Toyota recalls involving the accellerator etc...

As someone who drives fire engines for a living I was indeed offended that the representative insinuated that I had been negligent driving my vehicle.

A simple, "I'm sorry, the clutch isn't under warranty and there's simply no assistance we can provide at this time." Would have been better. Instead of he said, she said, ending in me, the owner, and client being thrown under the bus and having a bad experience.