Posted: Feb 13 2007 at 10:53am | IP Logged

Hello all,

I have a Frontier '07 SE Crewcab bought it new.  The problem I have is that when I drive at 60+ mph, it just merges left and right on the straight street/highway.  However, it doesn't do that on the curved street/highway.  It sounds to me that the steering wheel or the front-end doens't get aligned right.  I brought it back to the dealer, the first time, they said it was because of the low pressure in front tires.  Nothing else was checked.  It wasn't fixed.  I brought it back the second time, they said it just the way it is.  Nothing was fixed either.  This causes my left arm hurts because I have to hold the steering wheel to keep the truck straight.

I know that it's not the way it is because I drove a few more Frontier SE CC '07 and they don't do what my truck does.  Customer service called me and asked me how I felt about the service, I rated them all POOR.  The next day, one of the guys from service center called me to follow-up on the problem.  I told him that I wasn't sastified with the truck and I'm just about to call NissanUSA to file a complaint due to that according to the Lemon Law.  However I'll bring it in again today for the third time and that's it.  I'll file if it's not fixed.

Is it just me or someone else outthere has the same problem?  Your reply is greatly appreciated.

And furthermore, the front seems really light when it goes into street bumps. 

Thanks a lot,

Posted: Feb 13 2007 at 4:56pm | IP Logged

..

xpbqn;

It's a shame you had to go through that. It sounds like a simple alignment problem. Let us know if it gets fixed and who/where that dealer is.

Posted: Feb 14 2007 at 8:38am | IP Logged

It's the Sterling McCall Nissan in Houston, Texas.

Alright, here's the update:

I came to the dealer yesterday, b!tching about it.  They had a service marine drove the Frontier with me.  He said he felt the problem and sounds like the rack and pinion is the problem.  Alignment?  No, they had it on the alignment system for couple times and couldn't find anything wrong with it.  He is going to keep the truck for a few days driving home as his truck to experience the problem.  I got a loaner Frontier LE at no charge though. 

More update will be posted.

Posted: Feb 15 2007 at 11:28am | IP Logged

Got my truck back, they said there were nothing wrong but I needed to give them 2 hours before I could pick up my truck.  I wondered why I had to wait 2 hours if there were nothing wrong.  They just said they needed time to put things together.  Went to the dealer, they gave me a piece of paper indicates that there isn't anything wrong with the truck.  However, they told me to come back next Wednesday for them to put the ordered bolts on my caster.  I have no idea what that is. 

I talked to the guy who tested my truck.  He said eventhough everything looks ok, he saw the bolts were kinda weird mounted on the cross bar.  So they ordered them and those won't get delivered till next Tuesday.  They said they'll put them on and see how it performs. 

They did something to my truck though.  It drives different (better) than it was before.

Waiting...

Posted: Feb 15 2007 at 1:56pm | IP Logged

..

For those that are not in the know...

... The three major settings for front end alignment are caster, camber and toe-in

Caster is a setting that helps the front wheels to return to going straight after being in a turn. Normally the caster is set by tilting the turning axis of the wheel a few degrees to the rear at the top. Too little caster and the truck will want to wander especially on flat roads with little off camber for drain-off.

Remember, not all service writers are experienced mechanics.

Have a good one while you can still laugh about it.. Don S..